Last updated: April 2, 2026
Todolo is provided by Aviato Labs AB ("Todolo", "we", "us").
Todolo is a cloud-based platform enabling organizations to manage:
The service is used by organizations and their users (the "Customer").
These Terms govern the Customer's use of Todolo.
If a separate agreement exists, the following order of precedence applies:
The Customer is fully responsible for:
Todolo is not responsible for misconfiguration or incorrect permission management.
The Customer is responsible for ensuring that:
The Customer may not use the service to:
Todolo is not intended to function as a medical record system or for regulated data processing.
The Customer is responsible for implementing and configuring the service, including:
Todolo may provide guidance, onboarding support, or recommendations; however, the Customer remains fully responsible for how the service is implemented and used.
The Customer is responsible for ensuring that use of the service complies with applicable laws and internal policies.
Todolo may include artificial intelligence features, including but not limited to:
The Customer is responsible for:
AI features are provided without any guarantee of accuracy, completeness, or fitness for a specific purpose.
The Customer retains all rights to its data.
Todolo processes Customer data in order to:
Where Todolo processes personal data on behalf of the Customer, such processing is governed by a separate Data Processing Agreement (DPA).
Backups are performed for disaster recovery purposes only.
Backups are not intended as a storage or archival solution and do not guarantee full historical recovery.
During the term of the agreement, the Customer may access and export its data using available functionality in the service.
The Customer is responsible for exporting its data prior to termination.
Todolo may integrate with third-party systems.
Todolo is not responsible for:
At the moment, a list of subprocessors and key third-party providers is available only upon request; it is not yet published on Todolo's website.
Todolo applies appropriate technical and organizational measures to protect Customer data, including:
Further details may be provided upon request or in separate documentation.
Todolo aims to maintain high service availability and performance.
The service may be affected by:
Any guaranteed service levels are defined in a separate Service Level Agreement (SLA), which constitutes the Customer's sole and exclusive remedy for availability-related issues.
Fees are defined in a separate agreement.
Unless otherwise agreed:
Todolo reserves the right to suspend or restrict access to the service with immediate effect if:
Where possible, Todolo will provide prior notice.
Access may remain suspended until full payment has been received.
Todolo may suspend or terminate access to the service, in whole or in part, with immediate effect if:
All rights, title, and interest in and to Todolo, including software, design, and functionality, remain with Todolo or its licensors.
The Customer is granted a limited, non-exclusive, non-transferable right to use the service during the term of the agreement.
To the maximum extent permitted by law:
Todolo shall not be liable for:
Todolo's total liability under these Terms is limited to the fees paid by the Customer during the twelve (12) months preceding the event giving rise to the claim.
Todolo is not liable for delays or failures caused by events beyond its reasonable control.
Unless otherwise agreed:
Upon termination:
Todolo may update these Terms from time to time.
For material changes, Todolo will provide reasonable notice prior to such changes taking effect.
Continued use of the service after the effective date constitutes acceptance of the updated Terms.
These Terms are governed by Swedish law.
Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Gothenburg, Sweden.
For questions or concerns regarding Terms of Service, please contact us at info[at]todolo.se
